The Leader Staff
ELMIRA - Police are encouraging residents to use caution with anyone coming to their door claiming to be a representative of a utility company.
At about 9 p.m. Monday, Elmira patrolmen responded to the 300 block of Hathorn Street for a suspicious incident involving individuals claiming to be from Time Warner Cable, according to Captain Anthony A. Alvernaz.
Two white males, wearing all black, knocked on a resident’s door, police said. The individuals said they were from Time Warner Cable and needed to enter the residence. The resident refused and called the police.
Alvernaz said the males were last seen getting into a white work van with a noticeable amount of rust on it.
Time Warner Cable was contacted by the police and the resident did not have any scheduled appointments or reported problems.
Alvernaz said Time Warner officials said representatives would never just show up without an appointment or a confirmation phone call.
The representatives would also have identification on their person and identifying company logos on the service vehicles.
Residents are encouraged to use caution with anyone coming to their door claiming to be a representative of a utility company, police said. If there is any question, ask them to reschedule and call ahead of time.
Alvernaz said never give them any personal information, household name, your name, date of birth, phone number or let them in your home.
Anyone with information about the incident is asked to contact the Elmira Police Department at 737-5626.